Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Introduction

DriveSmart Insurance Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name, address, phone number, email address
  • Date of birth and Social Security number
  • Driver's license number and driving history
  • Vehicle information and insurance history
  • Financial information for payment processing
  • Medical information relevant to insurance coverage

Automatically Collected Information

  • IP address, browser type, and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies
  • Device information and mobile identifiers

How We Use Your Information

We use your information to:

  • Provide insurance quotes and policy information
  • Process insurance applications and policy changes
  • File SR-22 certificates with state agencies
  • Communicate with you about your policies and services
  • Process payments and handle billing inquiries
  • Investigate and process insurance claims
  • Comply with legal and regulatory requirements
  • Improve our website and services
  • Send marketing communications (with consent)

Information Sharing

We may share your information with:

Insurance Companies

We share necessary information with insurance carriers to obtain quotes and process policies.

Service Providers

We work with trusted third parties who assist in providing our services, including payment processors, technology providers, and customer service platforms.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • File complaints with regulatory authorities

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and analyze website traffic. You can control cookie settings through your browser preferences.

TCPA Compliance

By providing your phone number and agreeing to receive text messages, you consent to receive communications from DriveSmart Insurance Solutions regarding insurance quotes, policy updates, and customer service. Message and data rates may apply. Reply STOP to opt out.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18 years of age.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

DriveSmart Insurance Solutions
Email: privacy@drivesmartins.com
Phone: (619) 815-4840
Address: San Diego, CA